Terms and Conditions

Last Updated: April 14, 2026


1. The Nature of Our Service

NaijaHandyPro is a digital marketplace connecting independent service providers (Artisans) with clients. We do not employ the artisans. We act as an intermediary providing a platform for discovery and secure payment.

2. The Escrow Payment System

To ensure safety, all payments must be made through our Paystack gateway.

  • The Client pays for the job upfront.
  • NaijaHandyPro holds the funds securely.
  • Funds are released to the Artisan only after the Client marks the job as "Completed."

3. Service Fees & Commission

NaijaHandyPro charges a 10% service fee on every successful transaction. This fee is deducted from the total job amount before the artisan is paid. (e.g., If a job is ₦10,000, the Artisan receives ₦9,000).

4. NIN Verification & Identity

Artisans agree to provide valid NIN information for verification. We reserve the right to ban any account found providing false information or engaging in fraudulent activities.

5. Dispute Resolution

In the event of a disagreement, the Admin of NaijaHandyPro acts as a neutral mediator. Our decision on whether to refund the client or pay the artisan is final based on the evidence provided (photos, chat logs, etc.).

By using this platform, you agree to these terms. If you do not agree, please discontinue use immediately.